Consumer protection
ADVICE ON CONSUMER PROTECTION
Advice on consumer protection can be obtained from the following specialists:
|
Field of activity |
Official |
Contact details |
|
Trade |
Novikova Anna main specialist of the sector of trade, licensing of separate kinds of activity of the Department of trade and services Executive Committee
|
tel 34-77-50 KAB. No. 103 |
|
Catering |
Andreeva Svetlana Vladimirovna chief specialist of the Department of commodity resources, food services, and paid consumer services of the Department of trade and services Executive Committee
|
tel 34-77-58 KAB. No. 109 |
|
Consumer services |
Burakova S. V. head of Department of commodity resources, food services, and paid consumer services of the Department of trade and services Executive Committee
|
tel 34-77-64 KAB. No. 105 |
|
Urban transport, housing and communal services |
Tokarenko Denis K. the Deputy chief of Department of housing communal economy of Executive Committee
|
tel 33-22-72 KAB. No. 226 |
|
Tourism |
SIV Dmitry Vladimirovich chief specialist of the Department of sport and tourism Executive Committee
|
tel 70-48-60 KAB. No. 119 |
|
Physical culture and sport |
Storma Olga main specialist of Department of sport and tourism
|
tel 70-48-60 |
|
Education |
Reznik, Elena V. chief specialist of the Department of education of Executive Committee
|
tel 70-34-97, |
|
Issues of conducting cultural events |
Dolbikova Marina K. head of the sector of youth policy and culture Department of ideological work, culture and youth Affairs Executive Committee
|
tel 75-63-97 |
|
The work of the media |
Barkova Elena Valeryevna head of the sector of ideological work Department of ideological work, culture and youth Affairs Executive Committee
|
tel 70-43-68 |
|
Construction issues |
Kostirko, Irina A. chief specialist of Department of building of the city Executive Committee
|
tel: 75 91 53 KAB. No. 215 |
The RESOLUTION of Council of MINISTERS of the Republic of BELARUS of 14 June 2002 No. 778
The resolution of the MINISTRY of TRADE of Republic of BELARUS 23 Aug 2011 no 34
The LAW of the Republic of BELARUS of 9 January 2002, No. 90-Z "On consumer rights protection"
Terms of satisfaction of requirements of consumers (QUESTION - ANSWER)
RULES of consumer services consumer
The poster "On consumer rights"
MEMO TO THE CONSUMER
Reminder when purchasing mobile phones
Memo to the CONSUMER, "Payment of goods"
MEMO to the CONSUMER: features of implementation of purchases in the online store
samples claims
MEMO to the CONSUMER "Samples of action, claims and statements about the provision of information from the usr"
Algorithm of actions of the consumer when purchasing defective products