Consumer protection

ADVICE ON CONSUMER PROTECTION

Advice on consumer protection can be obtained from the following specialists:

Field of activity

Official

Contact details

Trade

Novikova Anna

main specialist of the sector of trade, licensing of separate kinds of activity of the Department of trade and services Executive Committee

tel 34-77-50

KAB. No. 103

Catering

Andreeva Svetlana Vladimirovna

chief specialist of the Department of commodity resources, food services, and paid consumer services of the Department of trade and services Executive Committee

 

tel 34-77-58

KAB. No. 109

Consumer services

Burakova S. V.

head of Department of commodity resources, food services, and paid consumer services of the Department of trade and services Executive Committee

tel 34-77-64

KAB. No. 105

Urban transport, housing and communal services

Tokarenko Denis K.

the Deputy chief of Department of housing communal economy of Executive Committee

tel 33-22-72

KAB. No. 226

Tourism

SIV Dmitry Vladimirovich

chief specialist of the Department of sport and tourism Executive Committee

tel 70-48-60

KAB. No. 119

Physical culture and sport

Storma Olga

main specialist of Department of sport and tourism

tel 70-48-60
KAB. No. 119

Education

Reznik, Elena V.

chief specialist of the Department of education of Executive Committee

tel 70-34-97,
KAB. No. 223

Issues of conducting cultural events

Dolbikova Marina K.

head of the sector of youth policy and culture Department of ideological work, culture and youth Affairs Executive Committee

tel 75-63-97
KAB. No. 230

The work of the media

Barkova Elena Valeryevna

head of the sector of ideological work Department of ideological work, culture and youth Affairs Executive Committee

tel 70-43-68
KAB. No. 233

Construction issues

Kostirko, Irina A.

chief specialist of Department of building of the city Executive Committee

 

tel: 75 91 53

KAB. No. 215

Public enterprises engaged in the protection of the rights of consumers in city of Gomel.

The RESOLUTION of Council of MINISTERS of the Republic of BELARUS of 14 June 2002 No. 778

The resolution of the MINISTRY of TRADE of Republic of BELARUS 23 Aug 2011 no 34

The LAW of the Republic of BELARUS of 9 January 2002, No. 90-Z "On consumer rights protection"

Terms of satisfaction of requirements of consumers (QUESTION - ANSWER)

RULES of consumer services consumer

The poster "On consumer rights"

MEMO TO THE CONSUMER

Reminder when purchasing mobile phones

Memo to the CONSUMER, "Payment of goods"

MEMO to the CONSUMER: features of implementation of purchases in the online store

samples claims

MEMO to the CONSUMER "Samples of action, claims and statements about the provision of information from the usr"

Algorithm of actions of the consumer when purchasing defective products